Shipping Policy
Tbilisi & Batumi:
Delivery is free of charge and handled by our local courier.
Estimated delivery time: 1–3 business days.
Delivery is made to your door.
Other Regions of Georgia:
Orders are shipped via Georgian Post.
The delivery fee is calculated individually, depending on the region and package weight.
Delivery time is usually up to 10 business days.
Customers may contact us in advance for an exact shipping quote.
Damaged Packages
If the package arrives visibly damaged, we kindly ask customers to:
not accept the parcel,
not sign for it,
and notify us immediately.
If the customer has already accepted the parcel, please contact us within 3 business days and
provide photos/videos of the issue so we can assist promptly.
General Rules
Free delivery is available only in Tbilisi and Batumi.
Orders are processed and shipped 7 days a week.
For regional shipments, customers are welcome to contact us to confirm delivery cost and
timing.
